Efficient Remote Support for the Global Cannabis Industry

What are the benefits of digital inspection and remote maintenance?

As a specialist in HVAC systems, lighting technology, or automation solutions, you can support your customers in cannabis production more quickly and efficiently. With 420+ Support, you have the ability to provide your global customer base with top-notch service through remote assistance and maintenance, regardless of location or distance.

Remote Maintenance with Smart Glasses

Our solution enables video-based remote assistance, allowing your technicians to connect with skilled employees of your customers from a distance. Whether it’s HVAC systems, irrigation, or other automation solutions, you can perform immediate and precise troubleshooting or maintenance via livestream without the need for an on-site visit. This saves time and resources in managing indoor farms.

420+ Support in Practice

A technician from your customer’s team logs into the 420+ platform and uses smart glasses, allowing your experts to view the on-site transmitted image in real time and provide remote instructions. This technology enables you to offer quick and effective support for technical issues related to the systems and hardware you provide, without incurring travel costs or delays.

Fieldstreaming

With 420+ Fieldstreaming, you can monitor entire installations and systems you’ve set up for cannabis producers using stationary cameras. Your experts can control the cameras remotely, adjusting the zoom and viewing angle to ensure your systems are functioning as intended and that maintenance is carried out promptly.

Benefits

Fast and effective support for your customers worldwide
Reduced travel costs and fewer on-site interventions thanks to remote solutions
Lower downtime, leading to higher customer satisfaction
Proactive maintenance of your systems through Fieldstreaming
With 420+ Support, you can efficiently manage your technology for cannabis production and ensure your customers are always well-supported.